Overview
Last updated May 15, 2024
Klein Hornig LLP (“Klein Hornig”, “we,” “us,” or “our“) respects your privacy and is committed to protecting it. This policy describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:
- Visit our website at www.kleinhornig.com, or any website of ours that links to this Privacy Policy
- Interact with us via other applications that link to this policy
- Interact with us via email and voicemail
- Engage with us in other related ways – including any sales, marketing, or events
If you have any questions about this Privacy Policy, please fill out the form on our Contact Us page.
What Information Do We Collect
We collect personal information that you voluntarily provide to us when you contact us regarding our products and services and interact with our website.
The information we collect includes:
- Device Information. When you visit our website, open our emails, interact with our social media pages or online advertising, we gather information about your browser, IP address, internet service provider, and other technical and configuration information about your device.
- Location Information. We utilize various techniques to gather information such as your geographic location. We do this by gathering your devices IP address and other information about your device. The exact data gathered depends on configuration of your device. You can opt out of allowing us to collect this information by disabling your location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
- Website Interactions. We may collect certain log and usage data related to your use of our services. This data may be automatically collected and stored in log files The information may include information about your activity using our Services including date / time stamps, links clicked, pages and files accessed, mouse movement, scroll behavior, searches and other usage activity.
- Contact Information. We may collect contact information about you, which could include personal information such as name, home and work business address, email address and phone number. We may have access to demographic details about our customers like birthdate, gender, ZIP code, and other similar details.
- Call and Email Records. If you call or email us, we may keep records related to those conversations.
- Job Application. If you apply for employment with us, we have access to the content you supply such as your resume, cover letter, and other information contained therein.
- Social Media Usage. We may receive aggregated information (such as Google Analytics) regarding people who visit and interact with our Social Media Pages. This information does not include personal identifiable information.
How Do We Collect Your Information?
- Information provided by you. Certain information is collected automatically when you use our Services. Examples of this might include your IP address, browser information, and device information. Other information is collected when you use our services, contact us, upload content to our Website or Social Media Pages, fill out any forms on our Website or Social Media Pages, or supply information related to job application.
- Cookies. Unless you have adjusted your browser settings to deny cookies, by using our website, we collect/use cookies (data files gathered by your browser or device) other similar technologies to automatically collect information when you interact with our Website or emails. Information collected by us or by third parties through the use of cookies or similar technologies may be linked with other information we collect about you.
- Social media. Social media platforms share aggregated information with us, which typically does not include personally identifiable information. Information regarding the privacy policies of the Social Media companies is available on their websites.
- Third Parties. We may work with Third Parties who provide services to us including data analytics or advertising. Your information may be collected and processed in accordance with the privacy policies of the Third Party.
How Do We Process Your Information?
We process your information to provide our Services, communicate with you and other purposes permitted by the law.
- User account management. We may process your information so that you can create and interact with us via an online account.
- Service delivery. We may process your information to provide you with the services that you have requested, and to manage our relationship with you, communicate with you and market to you.
- Identify use of our systems. We may process information about how you use our Services including website activity, interaction with email and social media services. We may use this information to determine preferences and improve the services that we provide.
- Communication. We may process your information to communicate with you, respond to your inquiries, solve any potential issues you might have with our services, and send you information that we think might be valuable to you.
- Administrative support. We may process your information to send you information about our services, changes to our terms and policies, and similar information.
- Recruitment. We may process your information as part of the recruitment and hiring process, including verifying your eligibility for employment for positions that you may have applied for.
- To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
- Advertising. We may process your information to develop and display personalized content and advertising tailored to your interests online and via email.
- Marketing communications. We may process the personal information you send to us for our marketing purposes, including our ability to understand how to provide marketing campaigns that are most relevant to you. You may choose to adjust your marketing preferences including the ability to opt out of marketing emails at any time.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- Protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
- Legal Obligations. We will comply with all legal and regulatory requirements including requests from authorized government bodies or courts.
- Other legitimate interests. We may process your information for any other legitimate interests not described above.
How Long Do We Keep Your Information?
We will retain your information for as long as is necessary to fulfil the purpose for which it was collected, unless a longer retention period is necessary or required by law.
How Do We Share Information With Service Providers And Other Third Parties?
We may share personal information with third parties in specific situations as described in this section.
- Consultants and Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work.
- Marketing Providers. We partner with providers to assist with marketing and advertising our business. We may share information that we collect (as described in What Information Do We Collect)? We may receive information collected by these third parties and combine it with information that we have collected.
- Business Transfers. We may share your information in connection with, or during negotiations of, any mergers or sale of all or a portion of our business to another company.
- Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.
- Government/Law Enforcement. We will disclose information about you to government bodies or law enforcement entities when we believe it is necessary to comply with the law or to protect our website, website users or the public.
Privacy Choices
You have choices regarding the information we collect and use.
- Location Information. You can disable location-based services on your web browser or mobile device by adjusting settings. This will prohibit our website from accessing your location information. Some services may not be available if you disable location-based services.
- Marketing Emails. You may adjust privacy options or opt-out of marketing emails by following the instructions listed in any email communications that you receive, or by contacting us using the instructions provided under the section How may I contact Klein Hornig?
- Google Analytics. We may utilize Google Analytics when you access our website. You can opt out of Google Analytics across all websites that you use. Instructions to do so can be found at this website.
- Postal Marketing. To opt-out of postal marketing, please contact us using the instructions provided under the section How may I contact Klein Hornig.
Children Under The Age Of 18
Our website is not intended for children under 18 years of age. No one under the age of 18 may provide any information on our website. We do not knowingly collect personal information from children under 18 years of age. If we learn that we have collected personal information from a child under the age of 18, we will delete that information. If you believe we have collected information from or about a child under the age of 18, please contact us at privacy@kleinhornig.com.
How Do We Keep Your Information Safe?
We have implemented appropriate physical, technical and administrative security measures to protect the personal information that we collect. You should be aware that despite our safeguards and efforts to secure your information, 100% security cannot be guaranteed.
Where Is My Information Stored?
Klein Hornig is a US based law firm servicing US clients. Information is stored in United States based data centers and is not transferred outside of the United States. Where we receive personal data from the EEA or UK, to the extent that we are not subject to EU or UK data protection laws, the privacy law of the United States may not provide you the same rights regarding the handling of your personal information that you may have in your own country.
Do Not Sell Rights
Klein Hornig does not sell Personal Data or share Personal Data about you for purposes of behavioral advertising, profiling or targeted advertising.
Deletion Rights
You may request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. We may deny your deletion request if retaining the information is necessary for us to:
- Provide the services that you have requested
- Detect or respond to security incidents
- Protect against malicious or illegal activity
- Comply with a legal obligation
To exercise your rights to know or delete, you may submit a request to us at privacy@kleinhornig.com or via the Contact Us form on our website at www.kleinhornig.com/contact-us. You must provide sufficient information that allows us to verify you are the person about whom we collected personal information. You must describe your request in sufficient detail to allow us to respond to it.
What Are My State Privacy Rights?
Residents of California, Colorado, Connecticut, Virginia and Utah have certain rights concerning the processing and use of their Personal Data. For purposes of this section, the term “Personal Data” includes both “Personal Information” and “Personal Data” as defined by applicable law. If your Personal Data is subject to a privacy law in your state, you may have certain privacy rights with regard to that information. You may have the right to:
- Confirm whether we possess your personal information
- Access and delete certain personal information, subject to exceptions available under applicable law
- Data portability
- Correct inaccuracies
- Opt-out of personal data processing for targeted advertising and sales.
- Opt-out of the sale of your Personal Data.
- In certain states, you may have the right to appeal decisions regarding your requests.
- Under certain state laws, you may have the right not to receive discriminatory treatment for exercising any of your privacy rights.
- If you are a resident of California, you may have the right to pursue legal action regarding the improper handling of your Personal Data.
To exercise any of these rights, or to appeal a decision regarding a rights request, please contact us at privacy@kleinhornig.com, by phone at 888-502-1070 or by postal mail to the following address:
Privacy Department
Klein Hornig LLP
101 Arch Street
Suite 1101
Boston, MA 02110
We have collected the following categories of personal information in the past twelve (12) months:
Category | Examples | Collected |
A. Identifiers | Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name | YES |
B. Personal information as defined in the California Customer Records statute | Name, contact information, education, employment, employment history, and financial information | YES |
C. Protected classification characteristics under state or federal law | Gender and date of birth | NO |
D. Commercial information | Transaction information, purchase history, financial details, and payment information | NO |
E. Biometric information | Fingerprints and voiceprints | NO |
F. Internet or other similar network activity | Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements | YES, however this data is aggregated |
G. Geolocation data | Device location | YES |
H. Audio, electronic, visual, thermal, olfactory, or similar information | Images and audio, video or call recordings created in connection with our business activities | YES |
I. Professional or employment-related information | Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us | YES |
J. Education information | Student records and directory information | YES |
K. Inferences drawn from collected personal information | Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics | NO |
L. Sensitive personal information | Account login information, drivers’ licenses, health data, precise geolocation, racial or ethnic origin, religious or philosophical beliefs, and sex life or sexual orientation | YES |
California Privacy Rights
We do not share Personal Data as defined by California Civil Code Section 1798.83 (Shine the Light Law) with third parties for their direct marketing purposes absent your consent. If you are a California resident, you may request information about our compliance with the Shine the Light Law by contacting us through our Contact Us form at www.kleinhornig.com/contact-us or sending a letter to us at:
California Privacy Rights Request
Klein Hornig LLP
101 Arch Street
Suite 1101
Boston MA 02110
CCPA Metrics
Our metrics for all CCPA requests received for the previous calendar year can be found here:
Type of Request | Total Requests Received | Requests Denied | Requests Complied With | Average Days to Respond |
Request to access data | 0 | N/A | N/A | N/A |
Request to delete data | 0 | N/A | N/A | N/A |
Request to opt-out of Sales | 0 | N/A | N/A | N/A |
Authorized Agent
You may authorize an agent to exercise any of these rights on your behalf by contacting us at (888) 502-1070. We will take appropriate security measures to verify your agent’s identity and authorization.
Privacy Policy Changes
We reserve the right to make changes to this Privacy Policy at any time to account for changing circumstances, therefore we encourage that you review the policy periodically to be informed how we are protecting your information.
How Can You Contact Us
If you have questions or comments about this notice, you may contact us by email at privacy@kleinhornig.com, by phone at (888) 502-1070 or by postal mail at:
Privacy Department
Klein Hornig LLP
101 Arch Street
Suite 1101
Boston MA 02110